Resolve Hold Buckets Faster with
ABW Staff Augmentation

Claims that linger in hold buckets can lead to delayed revenue, denied claims, and increased administrative burdens. These bottlenecks can severely impact your practice’s financial health, causing frustration for both your staff and patients.

At ABW, we understand the intricate nature of medical billing and the importance of efficient claims management. Our experienced team takes the reins, meticulously working through your hold buckets according to your specific protocols. We tailor workflows to your needs and recommend process efficiencies when necessary. What sets us apart is the simplicity—we provide you with one dedicated point of contact, allowing you to control how we handle your hold buckets.

Contact ABW today to discover how our service can streamline your hold bucket process. By partnering with us, you not only ensure efficient and accurate claims processing but also boost your practice’s bottom line.

abw medical service

Why Outsource Hold Buckets?


Our 300+ person team of RCM specialists has helped over 600 athenahealth customers in 45+ states across 25+ specialties.


Get reimbursement faster, improving cash flow and revenue.


ABW’s flexible model allows us to perform short-term projects with no need for your practice to staff up or down.


You have peace of mind knowing that a fully trained RCM Specialist will focus on your project to increase revenue.

Get a 25-point free assessment of your athenahealth tablespace. We will help you identify issues and recommend solutions at no cost.


ABW has a deep understanding of billing and coding in the healthcare system. Their team is responsive and thorough and there is nothing they can’t do. Combined, these attributes have helped our practice maintain a near 98% revenue realization rate. A truly remarkable feat that we wouldn’t be able to achieve without ABW as a partner.

Bryan M, Owner
Multisite Urgent Care Group

Thanks so much for helping out with this (AR collection). Your team really did an amazing job getting my finances sorted out in a relatively short time. I was very gratified to see how well you were able to do this and how you were able to get collections from accounts that I was getting ready to write off.

Nathaniel C,
MD – Orthopedics

Absolutely LOVE you guys Mathew!! Thanks for all the fantastic work! Let’s go for 400K/month!!! Yes!

Dr. Mike B, Chiro
Turn Around Situation

We have utilized the services of ABW by outsourcing the Revenue Cycle Management (“RCM”) tasks (i.e. authorizations and benefit verifications) that bogged down the daily workflow in our practice. Our office is now running more smoothly and we schedule more densely without creating an impact on our front office staff. Their staff is proficient, efficient and quick to respond to our requests.

Mary Anne
Office Manager

Just wanted to shoot you a quick note to thank you for the time and energy you and your company are putting into this for us. I can see the difference already and I’m excited as we continue to move forward.

Julia H – Billing Manager, 9 provider, 10 offices
Primary Care practice

God Bless ABW. You guys saved my practice

Dr. Linda M

Your spreadsheets for TOS worked wonderfully day one: thank you so much!

Jill H
Owner/COO – 25 provider Primary Care/Alternative Medicine Medical Practice

ABW is extremely professional. After my billing manager abruptly quit, we were overwhelmed. ABW staff seamlessly stepped in and we did not lose a beat with our billings and collections. I highly recommend them.

Anthony S, M.D.
Sports Medicine

It has been a delight working with ABW. When they first arrived at our office, we were in complete disarray, after their extensive hard work and dedication, our office is now thriving and successful. We could have not done it without them.

Angelica G
Front Office Supervisor

You guys are awesome. I don’t know what we would have done without ABW

Ginger Z
Manager, Gastroenterology

I want to thank all of you for your hard work and patience on this account. As we all know, this is a very challenging and unique operation and I appreciate all of you sticking with us and achieving some incredible results in the short time you have partnered with us.

Practice Manager

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