Get Results with ABW!

Our Team

Mathew Frazer

Founder

Mathew is the founder of ABW Medical, and currently serves as Chairman of the Company.  Mathew has a unique background with extensive experience in both medical practice management and corporate business. He has managed a multi-million dollar medical practice, where he deployed the athenaNet software suite, helped grow the practice more than 3 times in revenue and consulted with practices across the country. His corporate business career includes stints as the CEO of Silicon Valley start-up (sold to Avaya), Vice President at Fortune 200, Alcatel-Lucent, and positions at Netscape Communications and Goldman Sachs.

Mathew holds an MBA degree from Stanford Business School and is a summa cum laude, Phi Beta Kappa graduate (BA and BS degrees) from the University of Pennsylvania Wharton School of Business and College of Arts and Sciences.

Erik Klausmeyer

Chief Operating Officer

Erik is COO of ABW Medical and has been with the company since 2023. With nearly a decade in the healthcare IT space, Erik joined to support the next phase of ABW Medical’s growth trajectory while ensuring ABW remains focused on our mission.  Erik started his career at Bank of America, managing domestic and global call centers. He made the switch to Healthcare IT when he joined athenahealth, implementing enterprise customers on the country’s leading ambulatory EMR platform. While at athena, Erik also led efforts to build best practice RCM processes with athena’s global workforce partners, RPA, AI, and automation. While at Flatiron Health, Erik led efforts to grow the nation’s leading community oncology-focused RCM provider, by leading a large global workforce leveraging a network of partners, and implementing technology solutions that drive quality, effectiveness, and efficiency. Erik has a Communications Degree from The New England School of Communications. He lives in Maine with his wife and four children.

Vijay Dass

Director of Operations

Vijay Dass is the Director of Operations at ABW Medical. 19+ years of expertise in the RCM industry. Vijay Dass works closely with ABW prospect to assess their needs and co-create a solution to help clients maximize collections with leveraging ABW services. He also manages the operations for ABW across the multiple delivery centers. Prior to his current ABW role, Vijay Dass has analyzed over 1,000 athenahealth tablespaces providing feedback on performance and identifying improvement opportunities over tenure at ABW. Prior to joining ABW, Vijay Dass worked with multiple RCM companies leading Operations/Transitions/Client Engagement roles. Vijay Dass holds a MBA degree Logistics and supply chain management from National Institute of Business Management (NIBM).

Casey Lilley

Director, Marketing and Business Development

Casey is the Director of Marketing and Business Development, having joined ABW in 2023. He joins the company after nearly 10 years working in healthcare, supporting a variety of provider organizations. Casey began his career at The Advisory Board Company, where he served on engagements with large health systems to improve quality and utilization to prepare for various value based care programs. He then joined Flatiron Health, beginning his time there leading implementations of an oncology focused EMR, practice management and clinical trials software, before transitioning to support their RCM services. As a member of Flatiron’s RCM team, Casey partnered with leading oncology and urology practices and MSOs to redesign their billing workflows and staffing models to improve both collections and operational efficiency. Casey holds a degree in Politics and Italian Studies from The Catholic University of America and lives in Brooklyn, New York.

Dana Fetrow

CEO

Dana is CEO of ABW Medical and has been with the company since 2016 when he was brought on as COO to help ABW achieve its mission to make life better for its clients, partners, team members and communities. Dana started his career as a consultant with Accenture where he designed, built and implemented process and technology solutions for Fortune 500 clients. Dana then went on to co-found a 35 person consulting firm where he helped over 300 organizations improve performance by optimizing strategy, operations, organizational design, business process management (BPM), automation and outsourcing (BPO), key performance indicators and technology. Dana has an engineering degree from the University of Texas at Austin and enjoys volunteering his time coaching entrepreneurs, startups and small businesses. He lives in San Francisco with his wife, two daughters and their yellow lab.

Pradeep Kumar

Chief Strategy & Development Officer

Pradeep is Chief Strategy & Development Officer at ABW Medical. Pradeep has over 18 years of revenue cycle management and delivery management experience. Pradeep comes with a strong expertise and proven track record in devising/restructuring and executing client process, project management, process design and implementation. Pradeep’s previous positions include Sr. Manager – Client Partners (Delivery Center) and Project Manager (with a Texas based offshore company). He holds a degree in Mathematics from the University of Madras.

Benjamin Rounds

Client Success

Ben is a Client Success Manager at ABW Medical. Prior to joining ABW, Ben worked at a large athenahealth enterprise client for three years as a Systems Administrator, where he trained RCM staff on how to use the athenahealth Platform (specializing in Collector and Payer Enrollment) as well as developing workflows for optimization of athenahealth that best suited the practice needs. He comes with 16 years of RCM experience, spanning a wide variety of specialties, and a Bachelor degree in Health Administration.

Karen Petry

Client Success

Karen is a Client Success Manager at ABW Medical.  Prior to ABW, Karen managed the billing and collections departments and ran the RCM process at two enterprise athenahealth clients in Boston, MA and in New Hampshire.  Karen was a part of one of the initial clients of ABW Medical in 2012.  Earlier in her career, Karen was Vice President at Textron Financial Services and ran the Northeast CBO at Concentra Health Services where she won the CBO of the Year award among 14 CBOs across the US.

Christa Broyles

Client Success

Christa is a Client Success Manager at ABW Medical. Prior to ABW, Christa was an independent RCM and EMR consultant for a variety of organizations and software companies nationwide. Christa has over 13 years of experience in the RCM industry with a focus on FQHC, Behavioral/Mental Health, Hospitals, and SNFs/LTCs organizations in various leadership roles. She has helped to develop many systems and workflows within the medical software industries, as well as in the FQHC and LTC sectors. Christa has extensive knowledge in a variety of EMR systems such as athenahealth, Kareo, AdvancedMD, Point Click Care, Epic, and American Health Tech (AHT) to name a few. She has held the position as a former CFO of an FQHC, and actively participates in local youth programs and charities. Christa holds a bachelor’s degree in Accounting, and proudly served as an officer in the U.S. Navy for six years.

Sam Haldeman

Business Development Manager

Sam is Business Development Manager at ABW Medical. Prior to joining ABW, Sam worked across the healthcare IT industry, notably for an app startup and multiple EHR companies – including athenahealth.  At athenahealth, Sam was a Channel Partner Development Manager for more than seven years.  In that role, Sam managed athenahealth’s portfolio of consultants who, among other things, assisted athenahealth clients with the RCM tasks (i.e. credentialing) and athenahealth “co-sourcing” tasks (i.e. working hold buckets).  Sam helped bring ABW into the athenahealth partnership program and would often times rely on ABW as his “go-to” partner for any athenahealth billing issues.  Sam has been in healthcare IT for more than 10 years. He holds a MBA from Penn State University and a Bachelor Degree in Information Sciences and Technologies from Penn State University.

Testimonials

I am very, very grateful and don't know what we would have done without ABW

Dr. I.H.
Cardiology

You guys are GREAT! I really appreciate all your work.

Dr. Floyd R.
Internal Medicine

Now, even I am impressed! If we can keep up this level of collections on an ongoing basis, by making other improvements, and do a few other things to increase revenues, we may have a profitable practice next year. Matt, you(ABW) are a savior. And you can quote me on that.

Dr. Floyd R.
Internal Medicine, Clinical Faculty, Harvard and CU Medical Schools

I'm really thankful for you and your vision . Hope is powerful to both patients and doctors alike. In a very real sense, I submit to being your patient. And I have hope.

Dr. Valerie B
Surgeon

Thank you! This is working out beautifully and we really appreciate your (Time-of-Service system). Speak with you soon and please continue to advise of any issues. Thank you again!

Cris K – Manager
Five Physician Pediatrics Practice

God Bless ABW. You guys saved my practice

Dr. Linda M
Gastroenterology

Mathew's combination of business acumen and practice management experience is extremely unique. ABW and his expertise has greatly enhanced our practice.

Dr. Tony M
Neurology/Sleep

Thank you very much for going the extra-mile and for your excellent teamwork with athena. You have really helped me and my practice.

Bee K, MD
Internal Medicine